Questions, answered honestly.
Everything about Koya Organics Bacopa — how it works, how to take it, ordering, delivery, subscriptions and our 90-day guarantee. Can't find it? Email us at info@koyaorganics.co.uk.
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The product
What is Koya Organics Bacopa Monnieri?
It's a food supplement made from a single herb, Bacopa monnieri, also known as Brahmi. It's been used for around 3,000 years and studied in modern human trials for how well you hold on to what you learn.† We make it as one clean ingredient, 300mg a serving, with nothing else added.
What is Bacopa monnieri (Brahmi)?
A small herb that grows in the wetlands of South Asia. In Ayurveda, the traditional medicine of India, it was given to scholars and students who had to memorise long texts, which is why it's been linked with memory for thousands of years. Today it's one of the very few herbs in this area with genuine placebo-controlled human research behind it.†
What has Bacopa actually been studied for?
Mainly for how well you hold on to what you take in, rather than how quickly you learn something new.† In plain terms: it's been looked at for keeping hold of things — the name, the appointment, the thread of a story — not for making you "think faster." It's gentle and gradual, never a quick fix.
What's the difference between "taking things in" and "keeping them"?
Your brain does two jobs: taking information in, and then holding on to it so you can find it later. For most people it's the holding on that gets harder with age, not the taking in. That's the specific thing Bacopa has the most research behind.† It's why we talk about "holding on to what you learn" rather than vague promises about your "brain."
How is this different from other memory supplements?
Most are a long list of 20 to 40 ingredients with a tiny amount of each. A long list looks impressive, but it hides how little of each you're really getting. We do the opposite: one ingredient, at the amount used in the research, so you know exactly what you're taking and can judge it fairly.†
What's in it, and what's not?
In it: 300mg of standardised Bacopa monnieri extract, in a vegan capsule. Not in it: no caffeine, no stimulants, no fillers, no bulking agents, no blends. One thing, done properly.
What does "standardised extract" mean?
It means each batch is made to contain a consistent, measured amount of the plant's active compounds (called bacosides), rather than whatever happens to be in a given harvest. Cheaper products often use a weak, unstandardised extract, so the amount that actually matters can be a fraction of what the studies used. Standardising is how we make sure every capsule is the real thing.† Exact standardisation percentage is confirmed on our certificate of analysis.
How strong is it?
Each serving is 300mg of standardised Bacopa monnieri extract — the same amount used in the research.† Standardisation figure confirmed on our certificate of analysis.
Is it tested?
Yes — every single batch, three ways:
- The right plant — we confirm it's genuinely Bacopa monnieri, not a cheaper look-alike (two different herbs are both sold as "Brahmi")†
- The right strength — we check the level of active compounds, so the amount is real†
- Clean — we screen for heavy metals, because the plant grows in water and can draw them up†
If a batch fails any of the three, it doesn't get sold.
Why does testing matter so much for this herb?
Because a lot of Bacopa on the market isn't what it says. It can be force-grown in poorly controlled conditions, mixed with other plants, or be a different herb altogether. Testing every batch is how we make sure you're getting real, clean Bacopa monnieri at the right strength — which is also why we're not the cheapest.†
Is it vegan and gluten-free?
Yes, both. The capsules are plant-based.
Where is it made?
We're a UK-based company, and every batch is tested before it's released.
Does it contain allergens?
If you have a specific allergy, check the full ingredients list on the label or email us at info@koyaorganics.co.uk before ordering.
How to take it
How do I take it?
One capsule a day, with food. Taking them at the same time each day — with breakfast is easiest — makes it far easier to remember.
Why with food?
Bacopa is best absorbed alongside a meal, and it's gentler on the stomach that way. It's also simply easier to build into a routine you already have.
When's the best time to take it?
Morning, with a meal, is ideal — but the most important thing is picking a time you'll actually stick to every day.
Do I take it every day?
Yes. This is the part that matters most. Bacopa isn't a quick fix — it builds up gently with steady, daily use. The research measured people taking one dose a day over 8 to 12 weeks, so consistency is the whole game.† (It's exactly why we include the free Daily Recall Pack, to help the habit stick.)
How long until I might notice anything?
Honestly, not in the first two weeks — and we'd rather tell you that up front. Every trial measured over 8 to 12 weeks, and any change tends to be gradual rather than sudden. There's no caffeine, so there's nothing to "feel" on day one. That slow, quiet build is normal, and it's why the guarantee runs a full 90 days.†
How will I know if it's working?
Don't expect a jolt. A good tip: before you start, jot down the two or three things that bother you most — names, where you leave things, what you read last week. Look at that note again around week twelve, the window the studies measured. If nothing on it has changed, that's exactly what the 90 days are for.
What if I miss a day?
One missed day won't undo anything — just carry on the next day. But because the studies measured daily use, try not to start-stop. Keeping the bottle by the kettle or with your morning tablets means it mostly looks after itself.
Can I take more than one a day to speed it up?
No — please stick to one a day. More isn't better with Bacopa, and you shouldn't exceed the recommended dose. It works by building up steadily over weeks, not by taking a bigger hit.
Can I take it with my other supplements or medication?
It's a single herb with no caffeine, so it fits most routines. As with any supplement, if you take prescription medication, are pregnant or breastfeeding, or have a health condition, check with your doctor or pharmacist first.
Can I take it if I'm pregnant or breastfeeding?
Please speak to your doctor first. We don't recommend starting any new supplement during pregnancy or breastfeeding without medical advice.
Are there any side effects?
Bacopa is generally well tolerated. Some people find it sits best when taken with food. If you have any concerns, stop and speak to your doctor or pharmacist.
Who is it for, and who is it not for?
It's made for adults, particularly those noticing the everyday slips that come with getting older. It's not for under-18s. If you're unsure whether it's right for you, check with a healthcare professional.
Ordering
Which option should I choose?
We recommend the 90-day supply. Bacopa was studied over 8 to 12 weeks, so 90 days gives it a fair, full go — the same window our money-back guarantee covers.† It's also the best value. If you'd rather it kept arriving automatically, choose a subscription (monthly, every 2 months, or every 3 months) and save on every order.
How do I place an order?
Choose your option, add to basket, and check out. You'll get an order confirmation by email straight away.
What payment methods do you accept?
All major cards, plus PayPal, Apple Pay, Google Pay and more — shown at checkout.
Is my payment secure?
Yes. Payments run through Shopify's secure checkout, and we never see or store your card details.
Can I change or cancel my order after placing it?
If you email us quickly at info@koyaorganics.co.uk, we'll do our best to catch it before it's dispatched. Once it's on its way we can't change it, but you're covered by our guarantee.
Do you sell anywhere other than your website?
Right now, Koya Organics is only available here on our website. For retail or wholesale enquiries, email us at info@koyaorganics.co.uk and we'll sort you out a better price.
Is there a limit on how much I can order?
No set limit for personal use. For bulk, retail or trade, email info@koyaorganics.co.uk for a better price.
Do you offer any discounts?
The best value is the 90-day supply and the subscription options, which save you money on every order.
Delivery & dispatch
When will my order be dispatched?
Orders are usually dispatched within 1 working day. You'll get an email with tracking as soon as it's on its way.
Will I get a confirmation when it's sent?
Yes. You'll get one email confirming your order, and a second when it's been dispatched, with tracking so you can follow it to your door.
How long does delivery take?
Around 5 to 7 days.
How much is delivery?
Delivery costs are shown at checkout before you pay, based on your location and the option you choose.
Do you ship internationally?
Yes. Delivery times and costs are shown at checkout. Any import duties or taxes are the customer's responsibility.
Can I track my order?
Yes — your dispatch email includes a tracking link. If you made an account, you can see it there too.
What if my order hasn't arrived?
First check your tracking link. If it's past the expected date, email us at info@koyaorganics.co.uk and we'll chase it up and sort it out.
What if my order arrives damaged?
Email us at info@koyaorganics.co.uk with your order number and a photo. If a bottle arrives damaged and unopened, we'll send you a free replacement straight away — no need to send anything back.
Can I change my delivery address after ordering?
If it hasn't been dispatched yet, email us quickly at info@koyaorganics.co.uk and we'll update it. Once it's shipped, we can't change the address.
Subscriptions
Managed through Loop. You control everything from your subscription portal — the link is in every subscription email too.
How does the subscription work?
You choose how often you want your Bacopa delivered, and the right amount arrives automatically, so you never run out. You're charged each time an order is sent, and you manage it all yourself from your subscription portal.
Why subscribe?
Because Bacopa only works if you keep taking it, and the most common reason people stop is simply running out. A subscription keeps you on track, and it's cheaper per bottle than a one-off order.
How often will it arrive?
You choose:
- Every month
- Every 2 months
- Every 3 months
Pick at checkout, and change it anytime in your portal.
Is the subscription cheaper?
Yes. Subscription orders cost less than a one-off purchase, on every delivery.
How do I manage, skip, pause or cancel?
All from your subscription portal. Skip a delivery, pause, change how often it comes, update your details, or cancel — in a couple of clicks. No phone calls, no forms, and no minimum term.
When am I charged?
Each time an order is prepared for dispatch. We'll email you a few days beforehand so there are no surprises, with a link to your portal if you want to change anything first.
What happens if my payment fails?
We'll email you and try again. Update your payment details in your portal and we'll take it from there. Nothing is sent until payment goes through.
Will my subscription price change?
We'll always tell you in advance if a price ever changes. Your current price stays as it is until then.
Refunds & the 90-day guarantee
What is the 90-day money-back guarantee?
Take Koya every day for 90 days — the same window the research used — and if you honestly can't tell any difference, email us and we'll refund you. It's there because Bacopa takes time, and 30 days was never long enough to judge it fairly.†
Why is the guarantee 90 days, and why the 90-day supply?
Because that's how long the herb genuinely needs. Every trial measured results over 8 to 12 weeks of daily use, so the guarantee only makes sense if you give it the full run. That's exactly why we recommend the 90-day supply: it's enough to take it every day, right through the window the research used, without running out halfway. To be fair to the guarantee (and to yourself), the deal is simple — take it consistently, every day, for the full 90 days. That's the honest test.†
Do I need to take all of it to claim?
Yes — that's the point of it. The guarantee is for people who've genuinely given it a fair go, taken daily and consistently across the full 90 days. Bacopa builds up slowly with steady use, so a few doses here and there was never going to show you anything. Take the full supply as directed, and if it's still not for you, we'll refund you.†
How do I claim the guarantee?
Email us at info@koyaorganics.co.uk within the 90 days, tell us it wasn't for you, and let us know how you got on. No forms, no fuss.
Do I have to send anything back?
No. We don't ask you to post anything back to us.
What if my bottle arrives damaged?
If it's damaged and unopened, email us at info@koyaorganics.co.uk with a photo and we'll send a free replacement. No need to return the damaged one.
How long do refunds take?
Once your claim is reviewed and approved, refunds are processed within 1 to 7 days, back to your original payment method.
What if I ordered by mistake?
Email us at info@koyaorganics.co.uk as soon as you can. If it hasn't been dispatched, we'll cancel and refund it.
The Daily Recall Pack
What is the Daily Recall Pack?
A set of short, two-minute memory games — one for each day — that come free with your order. Each morning we email you a link to that day's game. It takes about five minutes and works on any phone.
Do I have to pay for it?
No, it's free with every order.
Do I need to download an app?
No, there's nothing to install. You just tap the link in the email and play.
Do I have to play every day?
Not at all. There's no backlog and nothing to catch up on. Play today's whenever you fancy, or skip it — the capsule is the important half.
What's the point of the games?
Two things: they give you a reason to take your capsule at the same time each morning (which is the hard part of any 90-day habit), and they're a nice way to notice how your week's going. They're memory exercises for practice and enjoyment, not a test or a health assessment.
Will the games improve my memory?
They're for practice and enjoyment, not a treatment. Think of them as the daily ritual that helps you stick with your 90 days — that's their real job.
Your account & emails
Do I need an account to order?
No, you can check out as a guest. But an account makes it easier to track orders and manage a subscription.
What emails will I get?
An order confirmation, a dispatch email with tracking, your daily Recall Pack game, and the occasional honest update. You can unsubscribe from marketing emails anytime.
I'm not getting your emails — what do I do?
Check your spam or junk folder and add info@koyaorganics.co.uk to your contacts. If they're still not coming through, email us and we'll check your details.
How do I stop the daily game emails?
There's an unsubscribe link at the bottom of every email, or just reply and ask us.
Safety & honesty
Is this a medicine?
No, it's a food supplement. It's not intended to diagnose, treat, cure or prevent any disease, and it's not a substitute for a varied, balanced diet or a healthy lifestyle.
Can it help with dementia or serious memory conditions?
No, and we'd never claim that. Koya is a food supplement studied for everyday memory, not a treatment for any medical condition.† If you have real concerns about your memory, please speak to your GP — that's a conversation for a doctor, not a webpage.
Does it really work?
Here's the honest answer: the research is real, but modest. Bacopa has genuine placebo-controlled human trials behind it — more than most things in this area — but no supplement is magic, and results vary from person to person.† That's exactly why we give you 90 days to decide for yourself, with your money back if it's not for you.
Why are you so cautious about what you claim?
Because a lot of this industry over-promises, and we'd rather earn your trust than dazzle you. We only say what the research actually supports. If we can't stand behind a claim, we don't make it.
Is it safe?
Bacopa is a well-studied herb with a long history of use. As with any supplement, take only the recommended amount, and check with your doctor or pharmacist first if you take medication, are pregnant or breastfeeding, or have a health condition.
How should I store it?
In a cool, dry place, out of direct sunlight, and out of reach of children.
What's the shelf life?
The best-before date is printed on each bottle.
Still need help?
How do I contact you?
Email us at info@koyaorganics.co.uk and we'll get back to you as soon as we can. You can also reach us, or just see what we're up to, on Instagram and Facebook.
Where are you based?
We're a UK-based company.
Still can't find it?
Email us at info@koyaorganics.co.uk — a real person, honest answers, no scripts.
† Bacopa monnieri is a food supplement, not a medicine. These statements describe what the plant and the published studies have been studied for — they are not a claim that the product will treat, cure or prevent any condition, and have not been evaluated to do so. The research is genuine but modest, and individual results vary.